Cancellation policy

PERFORMANCE CLUB CANCELLATION POLICY

The Performance Club is an automatically renewing subscription. When you choose Performance Club at checkout, you authorize Kellemen to charge your payment method at the interval and price shown at checkout until you cancel.

What you're agreeing to

- Price: 15% off the regular price of each product. Introductory offers show the first-box price and the renewal price at checkout.
- Frequency: Set by the number of products in your box and shown at checkout and in your account.
- Reminders: We email you 3 days before every renewal.
- Shipping: Free on Club orders of $30 or more; otherwise $8.00.

Cancel anytime

Skip a delivery, reschedule, pause, swap scents, or cancel from your Performance Club account at kellemen.com/a/loop_subscriptions/customer, or email welcome@kellemen.com. Cancellation is immediate and there is no cancellation fee. Changes made before a renewal processes apply to that renewal; changes made after apply to the following one.

Refunds

Your first order is covered by our 30-Day Performance-Test Guarantee. Renewal orders that have already processed follow our Refund Policy. See both policies for full details.